top of page

Customer Service

Maison Galpa ยินดีที่จะได้ดูแลลูกค้าทุกท่าน

Terms and Conditions

Terms and Conditions

Maison Galpa (the “Company” or “we” or “us”) has created (the “Website”) to sell products, promote sales, and serve as a communication channel between individuals who access the Website (the “Users”) and us. The access to this Website is subject to the “Terms and Conditions.” Please read these Terms and Conditions in detail. By accessing this Website, you acknowledge and agree to adhere to these Terms and Conditions. If you do not wish to abide by these Terms and Conditions, please stop viewing and using this Website immediately. The Company reserves the right to modify, amend, or terminate these Terms and Conditions or any other agreement or both on this Website without prior notice.    

Changes, Amendments, or Termination

  1. Only registered members may order products or participate in promotional activities on the Website. 

  2. To register as a member, you must provide complete, correct, and current personal information. You must also periodically update your personal information. Please keep your login name, password, personal information, and other account details confidential. As an account owner, you are responsible for all actions taken under your account. If you cannot remember your password or login name, we will not be responsible, whether directly or indirectly, for any damage to your information and for all causes leading to any damage. 

  3. In the event that you exercise your rights in a way that causes damage to other Users or the Company, you agree to fully pay for the damages due.

  4. We reserve the right to revoke your membership without prior notice if we discover that you have provided fraudulent personal information, fail to update personal information, fail to keep your login name and password confidential, act inappropriately against the law and the good moral of the people, or if there are reasons to believe that you are using the Website in bad faith. 

  5. During the registration process, you may agree to receive or opt out of receiving promotional emails from the Website. 

Redirection to Other Websites

This Website may contain links that redirect you to other websites that are not operated the Company. You hereby agree that we will not be held liable for any contents, advertisements, products, or services on those websites or for any damage incurred from visiting those websites.

Intellectual Property and Patent Rights

1. Trademarks, concepts, and formats presented—including graphics, video footage, sound, software, and codes used in developing this Website—are protected under the Intellectual Property Law. Copying, reproducing, downloading, or modifying any of them, whether in whole or part, is prohibited

2. The contents of this Website, unless indicated otherwise, are intellectual property of the Company. Copying, reproducing, downloading, or modifying any of them, whether in whole or part, is prohibited

3. Products for sale on this Website are protected under patents, trademarks, or other rights. The Company will not be held liable for any tort carried out by any other person or persons.

Product Details and Color of Images

We make reasonable efforts to provide accurate and factual product details; however, we cannot guarantee that product details on the Website will be without any errors. Therefore, if you are dissatisfied with any of the products or deem that product details are inaccurate, you may return the product(s) to us. Product returns are subject to our refund and exchange policy. In addition, the Company makes reasonable efforts to display product images correctly and accurately, but their color as displayed on your screen may be distorted due to different monitor settings.

Fraud Prevention

The Company has procedures against fraud or illegal activities. We reserve the right to refuse or cancel any order from any account that contains a history of any fraudulent activity. The Company’s Customer Relations department may contact you by telephone to confirm your order. We may terminate a User’s account if fraudulent or illegal activities are detected. We enforces this policy to protect our Users, as well as ourselves from frauds and illegal activities.

Opinions and Suggestions

The Company is happy to receive opinions and suggestions on its Website, products, and services from you. The opinions and suggestions received are not considered confidential and may be used, modified, reproduced, or distributed for any purpose. Nevertheless, we will not associate your name with your opinions and suggestions without your expressed permission, unless required by law.

Product Order Conditions

• The products sold on this Website are property of Maison Galpa unless otherwise indicated.

• “Price” refers to the price of a product as indicated on the Website, including discounts (if any), in Thai baht. Prices are subject to change without prior notice. We will inform you of the net price (including delivery fees) when you order any product. We make reasonable efforts to indicate the correct price; however, a price error may occur. In the event of an error, we will notify you.

• Payment. You may make a payment with any of the credit cards indicated on the Website. The net price will be charged to your credit-card account on the day your order is placed. You may also pay by transferring the required sum to the designated bank account . Once you have completed the transfer process, you must provide us with proof of payment (the transfer receipt)



bottom of page